Payment Policy
Accepted Payment Methods
- Bank Transfer (EFT): Details provided upon booking confirmation.
- Credit/Debit Card: Secure online payment via our website or payment link.
- PayPal: Accepted for convenience and security.
- Cash: Accepted on-site at the time of service (exact amount preferred).
Payment Timing
- First-Time and One-Off Clients: Payment is required before or on the day of the cleaning service, prior to the cleaner leaving your premises.
Cancellation and Refunds
- Please provide at least 24 hours’ notice for cancellations or rescheduling to avoid fees.
- Refunds for prepaid services will be handled on a case-by-case basis.
Deposits
- For larger or specialized jobs, a deposit of 20–50% may be required at the time of booking to secure your appointment.
Late Payment and Fees
- Payments not received by the due date may incur a late fee of $25 for the first month overdue.
- Interest may be charged on outstanding balances at a rate of 10% per annum on amounts unpaid beyond 30 days.
- Continued non-payment may result in suspension or termination of services.
Invoices and Receipts
- All clients will receive a detailed invoice outlining services provided, costs, and payment instructions.
- Receipts will be issued upon full payment.
Why This Policy Matters
This payment policy ensures clarity and fairness for both Glify and our valued clients. It helps us maintain high-quality service and timely scheduling while providing you with flexible and secure payment options.